Curious Cat Management Improvement > Public Sector Continuous Improvement Site > Online Guide
Top SitesCenter for Quality and Productivity Improvement, University of Wisconsin-Madison reports by experts including: W. Edwards Deming, George Box, Kaoru Ishikawa, Brian Joiner and Peter Scholtes. Curious Cat Management Improvement Library links to documents available online by the likes of: Deming, Scholtes, Drucker, Brewick, Senge, Ackoff. Also see the management dictionary and Six Sigma Resource Center Institute for Healthcare Improvement Several blogs host excellent discussion of management improvement in general and occasional discussions of management improvement in government including: Curious Cat Management Improvement Blog, Evolving Excellence, Lean Blog, Lean Edge and the Management Exchange. See many more blogs: Curious Cat Management Blog Directory. More Online Resources
American Society for Public AdministrationGovernment Innovators Network at the Kennedy School of Government, Harvard Read about Ford Foundation grant winners since 1986, download applications and more. Best Manufacturing Practices Center of Excellence run by the United States Department of the Navy. Great resource with thousands of description of specific practices of interest to all (not just manufacturing). All the items listed include contact information. Brookhaven National Laboratory Quality Management Office Some interesting information even though the site seems focused on Quality Assurance which we think is less effective than focusing on customers, process improvement, innovation, systems thinking... Council for Excellence in Government
ASQ Government Division (previously the Public Sector Network) GovLeaders.org "online resource for government managers who are committed to the continual development of their leadership and management skills"
Office of Lean Enterprise - State of Iowa George M. Low Award NASA's Quality and Excellence AwardArchive for the National Performance Review contains large amount of information on the many efforts to improve customer service in government. Oregon Progress Board National Academy of Public Administration including the Center for Local and State Solutions (previously called the Alliance for Redesigning Government). In School Solutions - an extensive site from Australia with a great deal of useful information. |
The Curious Cat Management Improvement Library points to an amazing amount of great online quality material: article, handbooks, training material, reports... |
The intent of this guide is to list useful online resources for people pursuing continuous improvement efforts in the public sector. Please let me know of other online resources which belong. Also please tell me of errors or necessary changes.
More resources which may interest those improving the Public Sector